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Frequently Asked Questions

Frequently Asked Questions

We charge an application fee of $50 per applicant and an administration fee of $175 per household. The application fee is non-refundable upon application, and the admin fee is non-refundable upon approval.

Our screening guidelines include credit history, criminal history, income qualification, and rental/address qualification. We do not currently participate in the voluntary Section 8 program.

All applicants will be sent a link to verify their photo ID through CheckpointID.

Applicants will be sent a link to upload their income documents for validity through Snappt.

We offer between 3-14 months leases for move-ins.

After your initial lease expires, you will have the option to renew for a shorter term if you choose, and those options will be communicated to you ahead of time.

We allow up to two pets per apartment, dogs and cats. There is no weight limit, only a few restricted breeds, which include Pit Bulls, American Pit Bull/Bull Terrier, American Staffordshire Terrier, Doberman, Rottweiler, Akita, Wolf Hybrid, Chow, and Presa Canario.

There is a $300 one-time non-refundable fee per pet, and pet rent is $20/month per pet.

Residents are responsible for electricity, trash, gas (for stove and hot water in townhomes), and water/sewage.

We offer covered parking for $50/month and detached garages for $125-150/month.

Our three-bedroom townhomes come with attached garages.

We are a 100% smoke-free community.

Thrive at Creekside does not offer furnished homes, but residents do receive special pricing through Cushman & Wakefield’s partnership with Cort.

For all lockouts, please call the leasing office. If it is after hours, you will be prompted to leave a voicemail for emergency maintenance, and your call will be responded too as quickly as possible. The resident will need to be named on lease and have proper ID for verification purposes, and a $50 lock-out fee will be applied to your account.

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